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#Frequently asked questions

What does Direct Trade mean, and how is it different from the coffee I can buy at the grocery store?
Direct Trade is exactly what it sounds like: we get our coffee straight from the farmers who grow it. That way, you get the freshest coffee possible by cutting out the middle man, and our coffee growers get a fair payment for what they produce.
Can I purchase in person?
We currently only sell whole bean and fresh ground coffee online. But who knows what the future may hold?
What if there is an issue with my order?
If you run into any problems, you can either email us, or call us directly at 239-244-3456 and we’ll be happy to assist you!
Do you have any recommendations on how to brew the coffee?
As are many things in life, home brewing coffee is largely based on personal preference. The method by which you brew your coffee (whether it be by French press, espresso machine, Chemex brewer, pour- over, or any of the many other methods available to caffeine lovers worldwide) impacts the volume of coffee and grind size you will need. The perceived “strength” of your coffee can be directly controlled by ratio of coffee to water and/or the grind size of the coffee. Each of the aforementioned methods of brewing coffee has varying tried-and-true coffee to water ratios and grind coarseness levels that will produce the optimal flavor and aroma for that method. This can even vary depending on the type of coffee you’re brewing! A solid base ratio to start with is 1:17, or 1 gram of coffee to 17 grams of water. If you don’t have a scale to be exact, the next best method is to use a tablespoon to measure at a rate of 1:4 (1 tablespoon coffee to 4 ounces of water). That will produce a good cup of coffee every time, and you can adjust the amount of coffee or coarseness of the grind as you wish until you find a flavor that works for you! If you really want to get into the nitty-gritty, there are many resources online that explain more complex details of brewing to perfection, such as optimal water temperatures based on the bean you’re using, roast profile, duration of steep, grinding method, and many more factors. Happy brewing!